Branch is the AI concierge that coordinates your members over text — filling slots, cutting no-shows, and bringing lapsed members back. No app. No staff time. Members just text.
We onboard communities hands-on with white-glove setup. We're currently taking on a limited number of new communities per month to keep quality high. Book a demo to check availability.
Whether it's empty courts, half-full classes, or leagues short on subs — you're losing revenue and members to the same invisible problem: nobody's personally coordinating them.
Every unfilled court hour, open class spot, or short-roster game is money gone. You can't staff enough people to personally chase every member — and blast messages don't convert.
They sign up excited, show up twice, then disappear. Your front desk finds out when they cancel — not when they started drifting. By then it's too late.
RSVPs, subs, waitlists, reminders, cancellation backfills, carpool sorting — your staff spends more time on logistics than on the community itself.
You've maxed out your existing audience. Social posts get diminishing returns. You need new members who'd actually show up — people already active in other communities nearby who don't know you exist yet.
Branch operates over iMessage - the channel everyone already uses. No apps. No logins. Just natural, 1:1 conversations that get people off the couch and into your venue.
Every message is tailored to the individual - their schedule, their friends, their activity history. No more one-size-fits-all spam.
Branch detects disengagement before it happens and intervenes with the right message at the right time to prevent drop-off.
Someone cancels? Branch instantly reaches out to the next best-fit member to fill the spot. No manual scrambling.
Lapsed members get personalized re-engagement sequences. Branch brings people back before they even realize they've drifted.
Branch sees patterns across every community on its network. When your Thursday evening slot is empty, Branch already knows 12 people in other communities who'd love it - and texts them.
Every text, RSVP, no-show, and reply builds a living map of your community. Branch surfaces what's actually driving attendance — and what's killing it — so you stop guessing and start knowing.
"David hasn't attended in 14 days. His engagement score dropped 40% this week." Branch sees disengagement before you do and acts on it automatically.
"Sarah brings 2.3 people per event on average. She's your #1 connector." Know who your community actually revolves around — not who you think it does.
"Thursday 6:30pm converts 2x better than Thursday 7:30pm for your audience." Branch learns when YOUR members actually show up, not industry averages.
"Weather-day reminders lift attendance 34% for your group. Generic reminders lift 8%." See which sequences move the needle and which are noise.
"Branch drove 47 incremental attendees this month. Estimated recovered revenue: $2,820." Not vanity metrics. Settlement-grade attendance data tied to dollars.
Place it at your front desk, on receipts, in emails, or on social. Members scan and opt in with one text. That's it.
Within days, Branch maps who knows who, when people play, their preferences, and their engagement patterns.
Branch starts filling courts, packing events, and reactivating lapsed members. You get a dashboard. Your members get a concierge.
If you run weekly meetups for 20-300 people, Branch drives attendance, keeps members active, and kills the busywork - all over iMessage.
Every empty court is $30-60/hr evaporating. Branch fills cancellations instantly, matches players by skill level, and texts the right people at the right time to keep every slot booked.
Roster management, sub finding, and rainout coordination over text — not buried in a group chat. Branch keeps teams full, handles last-minute drops, and drives repeat season signups.
No-shows cost you the slot AND the member. Branch sends personalized nudges that convert uncommitted members into booked regulars, and reactivates members before they cancel.
Your staff is buried in emails, sign-up sheets, and phone calls across high programming loads every week. Branch handles RSVPs, reminders, waitlists, and cancellation backfills over text — freeing staff hours every week while driving consistent turnout across your full programming slate.
Your event breaks if the headcount is wrong — one empty seat throws off the whole experience. Branch manages waitlists, balances groups, confirms attendance day-of, and follows up to convert one-timers into repeat members.
Fill off-peak nights and build a regulars list that actually shows up. Branch texts the right audience for each event type and tracks what drives real butts-in-seats, not just RSVPs.
Run bigger, stickier meetups while Branch quietly handles the busywork over text.
Timed nudges, calendar holds, and RSVP sequences that convert "maybe" into "I'm in" and cut no-shows.
QR joins, shareable iMessage invites, and plus-one flows that turn guests and waitlists into members.
Post-event check-ins, streaks, and lightweight polls keep conversations warm and members coming back.
Answers FAQs, sends reminders, sorts carpools and waitlists, and escalates only the edge cases to you.
Unified inbox for announcements and replies, event posting, ticketing, and a clean view of who's active.
See attendance lift, churn risk, and growth sources. Track what drove each member to show up - no spreadsheets.
Branch doesn't just coordinate your members. It builds a cross-community intelligence layer that gets smarter with every group that joins.
Branch learns who your members are, when they're active, what they like, and who they know. This powers personalized nudges that fill your events.
When you opt into the Branch network, your community gains access to insights from every other community on Branch. Members who love padel might love your pickleball nights. Branch finds those fits and routes them to you.
More communities = more members in the graph = better personalization for everyone = higher attendance everywhere. Your community gets smarter every time another operator joins Branch.
Sarah joined a run club on Branch. Branch learned she's free Thursday evenings and lives near downtown. When your Thursday social had 3 empty spots, Branch texted Sarah about it — even though she'd never heard of your group. She came. She loved it. She's been back every week.
The network grows your community for you.
We'll show you exactly where your community is leaking members and revenue — and what's fixable in week one. 15 minutes. No commitment.
Book My AuditMembers opt in and can reply STOP or HELP anytime. Flows follow carrier rules.
You own your member list and event data. We never sell member data.
Data encrypted in transit and at rest. Access is role-based and audited.
Role-based access for messages, events, payouts, and analytics.
Simple monthly plans for communities focused on retaining and engaging their membership.
Your data stays private. Branch coordinates only within your member base.
Book a DemoTap into Branch's cross-community network. Pay only for new members and incremental attendance that Branch routes to you.
Your community data is still yours. Network Mode shares anonymized intent signals, not member lists.
Book a DemoMessaging usage may apply. Migration and setup included.
Find out how Branch can help you grow your member base, keep them engaged, and eliminate coordination overhead.
Book a Demo15 minutes. No commitment. We'll show you the product live.